Desktop Support Engineer

Created by: Fujifilm
Added: 14.02.2020

Advert description

Job Title : Desktop Support Engineer

Location: Belfast N. Ireland (Customer Site)

 

Outline of Role

 

Fujitsu are seeking a motivated, enthusiastic technical services engineer to join the Desktop team. The Desktop team are responsible for the technical support of a substantial Windows for one of Fujitsu's key accounts.

The role requires a self-motivated person, with strong inter-personal skills, who is able to communicate effectively with people at all levels. The role may, on occasion, require the person to work outside of their own skill set by being able to accurately follow specific technical instruction from colleagues or documentation/plans.

It should be noted that the post may require the individual to participate in on-call and Duty Manager rotas.

Due to operational needs the individual will need to be flexible and be willing to work across teams to ensure our excellent customer service is maintained.

There will at times be a requirement to work overtime at short notice (evenings and/or weekends).The post holder must be a driver with own transport and hold a full driving licence valid for use in UK.

Successful Applicants will be required to pass appropriate Security Clearances.

 

 

Skills - Mandatory

  • Experience in Microsoft Office 2010 Support
  • Experience in Microsoft Windows Operating Systems Support - (Vista and Windows 7)
  • Experience working with PC Hardware and peripherals
  • Demonstrate an ability to take on new technologies and challenges
  • Excellent written/verbal communication skills
  • Ability to work well individually and as part of a team
  • Incident/Problem/Change Management
  • Strong organisation skills and ability to prioritise, plan and multitask work
  • Task ownership and ability to work within deadlines and timelines.

 

Skills - Useful:

 

  • Familiarity with various Windows operating systems
  • Active Directory
  • Windows Patching
  • Enterprise Management S/W including SCCM
  • Service Delivery within ITIL Framework

 

Flexibility, Diversity and Inclusion 

 

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all.

 

Fujitsu: Empowering human difference

Specific details

Type of Contract Full time
Preferred Education Bachelor's
Level of Experience 2-5 years

Location

United Kingdom, Europe
Belfast, Northern Ireland